Get Support
Get a Free SIM Card or Mobile Device
SimpalUK provides free six-month pre-paid SIM cards with 20GB or more of data per month, and mobile devices where possible, to anyone facing digital poverty, whether that’s caused by a life-threatening illness, recovering from addiction, fleeing domestic abuse, or serious financial hardship. No means testing. No waiting lists.
Our pre-loved phones can’t be guaranteed to work with every app, and most won’t meet the security requirements of banking or similarly demanding apps, but all of them work with WhatsApp and the NHS App.
Applications are open Tuesday, Thursday and Friday, 10:30am to 4:30pm. We are closed on Mondays, Wednesdays and UK bank holidays.
Choose how you’re applying: you’ll see the right questions for your situation.
I need support myself
You don’t need a diagnosis to qualify. If you’re cut off from the people and services you need (because of illness, addiction recovery, domestic abuse, financial hardship, or anything else), you can apply directly.
SimpalUK support and referral forms are open Tuesday, Thursday and Friday, 10:30am to 4:30pm (closed on UK bank holidays).
Next opens: Tuesday 6 October at 10:30am
We are not able to process applications by email or phone. Please do not email asking for the form, it will appear here automatically at the next opening time.
I’m a professional referring someone
NHS staff, social workers, hospice workers, and other support professionals can refer a client directly.
SimpalUK support and referral forms are open Tuesday, Thursday and Friday, 10:30am to 4:30pm (closed on UK bank holidays).
Next opens: Tuesday 6 October at 10:30am
We are not able to process applications by email or phone. Please do not email asking for the form, it will appear here automatically at the next opening time.