Get Support

Get a Free SIM Card or Mobile Device

Apply here for a free SIM card with 20GB or more of data a month, and a phone where possible. There is no means testing, and you don’t need a diagnosis. We do not keep a waiting list. Please apply while the forms are open.

Our pre-loved phones can’t be guaranteed to work with every app, and most won’t meet the security requirements of banking or similarly demanding apps, but all of them work with WhatsApp and the NHS App.

A hand placing a SIM card into a smartphone

Applications are open Tuesday, Thursday, and Friday only, 10:30am to 4:30pm, excluding UK bank holidays.

Choose how you’re applying: you’ll see the right questions for your situation.

I need support myself

You don’t need a diagnosis to qualify. If you’re cut off from the people and services you need (because of illness, addiction recovery, domestic abuse, financial hardship, or anything else), you can apply directly.

Forms currently closed

SimpalUK support and referral forms are open Tuesday, Thursday, and Friday, 10:30am to 4:30pm (closed on UK bank holidays). We are a small volunteer team, so applications open three days a week.

Next opens: Tuesday 13 October at 10:30am

We are not able to process applications by email or phone. Please do not email asking for the form: it will appear here automatically at the next opening time.

I’m a professional referring someone

NHS staff, social workers, hospice workers, and other support professionals can refer a client directly.

Forms currently closed

SimpalUK support and referral forms are open Tuesday, Thursday, and Friday, 10:30am to 4:30pm (closed on UK bank holidays). We are a small volunteer team, so applications open three days a week.

Next opens: Tuesday 13 October at 10:30am

We are not able to process applications by email or phone. Please do not email asking for the form: it will appear here automatically at the next opening time.